All prints are carefully packaged and shipped rolled in a protective tube via Australia Post. Due to the nature of limited edition works, returns and refunds are not accepted for change of mind.
If your print arrives damaged as a result of transit, please contact me at tyrone@tyronelayne.com within 7 days of delivery. Include your order details and clear photographs of both the damage and the packaging. If the damage is confirmed to have occurred in transit, a replacement print will be sent at no additional cost.
Original paintings are not eligible for return or refund for change of mind. All sales are final.
In the rare event that a painting is damaged in transit, please contact me at tyrone@tyronelayne.com within 7 days of delivery. Include your order details and clear photographs of the damage and original packaging. Each case will be assessed individually — depending on the nature and extent of the damage, a repair may be possible. Outcomes are determined on a case-by-case basis.
For any questions regarding your order, please get in touch at tyrone@tyronelayne.com.