International. Free international shipping on all original paintings (unless stated otherwise on the individual listing), sent by air freight through a shipping broker — generally DHL, FedEx or UPS, depending on the route, with tracking provided. Smaller paintings may instead go express via Australia Post. Paintings measuring larger than 48″ (122cm) on either side are shipped rolled, without a stretcher frame, to reduce the risk of damage in transit — use the enquire button on the painting's page and I'm happy to help you find a framer or art store in your city to re-stretch it. Paintings under this size are shipped in their stretcher frame, with D-rings and string attached and ready to hang. International orders may be subject to customs duties or import taxes charged by the destination country; these are the buyer's responsibility.
Domestic (Australia). Free delivery Australia-wide on all original paintings, through a shipping broker or courier — the carrier and transit method vary by size and location. Paintings larger than 48″ (122cm) on either side are shipped stretched and ready to hang. If you're in a remote area, please get in touch before ordering so we can confirm delivery is possible.
Processing time. Please allow 7–14 working days before your painting is dispatched. This gives me time to properly package and prepare the piece for shipping. You'll receive an email with tracking details once it's on its way.
All prints are carefully packaged and shipped rolled in a protective tube via Australia Post. Due to the nature of limited edition works, returns and refunds are not accepted for change of mind.
If your print arrives damaged as a result of transit, please contact me at tyrone@tyronelayne.com within 7 days of delivery. Include your order details and clear photographs of both the damage and the packaging. If the damage is confirmed to have occurred in transit, a replacement print will be sent at no additional cost.
Original paintings are not eligible for return or refund for change of mind. All sales are final.
In the rare event that a painting is damaged in transit, please contact me at tyrone@tyronelayne.com within 7 days of delivery. Include your order details and clear photographs of the damage and original packaging. Each case will be assessed individually — depending on the nature and extent of the damage, a repair may be possible. Outcomes are determined on a case-by-case basis.
For any questions regarding your order, please get in touch at tyrone@tyronelayne.com.